Policies, Procedures And Guidelines

Respectful Interaction

Policy Statement

Our educational institute is committed to creating a respectful and courteous environment for all members of our community, including students, families, and staff.

Objective

To ensure that all interactions within our institute are conducted in a polite and respectful manner, fostering a positive and supportive atmosphere.

Scope

This policy applies to all families, students, and staff members of the institute.

Guidelines

Respectful Communication	All members of the institute are expected to communicate with each other in a polite and courteous manner at all times. Any challenges or concerns should be addressed through open and respectful communication channels.
Zero-Tolerancefor Rudeness	The institute maintains a zero-tolerance policy towards any form of rudeness or disrespectful behaviour. Instances of rudeness, including but not limited to verbal abuse, aggressive behaviour, or disrespectful language, will not be tolerated.
Resolutionof Issues	Families and students are encouraged to bring any issues or concerns to the attention of staff through appropriate and respectful means. The institute is committed to addressing and resolving issues in a fair and respectful manner.
Consequences ofNon- Adherence	Families or students who are unable to adhere to these expectations may be respectfully asked to leave the premises. Continued disregard for this policy may result in further actions as deemed appropriate by the institute.

Implementation

This policy applies to all families, students, and staff members of the institute.

All families and children are requested to review this policy once the child’s enrolment at Melbourne Tutorials is confirmed.
This policy will be displayed at the entrance to emphasise the importance of respectful interactions.

Review

This policy will be reviewed annually or as and when required to ensure its effectiveness and relevance.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy.
Conclusion: Our staff deserves to work in an atmosphere of mutual respect, and by adhering to this policy, we can collectively create a positive and supportive educational environment.

Mathematics Homework

Purpose

The purpose of this policy is to establish clear guidelines for the completion, submission, and review of mathematics homework to foster consistent study habits and reinforce understanding of mathematical concepts among students.

Scope

This policy applies to all students enrolled in mathematics classes and outlines the requirements for weekly homework booklets, daily assignments, answer checking, and the use of maths notebooks.

Guidelines

Weekly Homework Booklets	Students are required to complete their maths homework booklet each week before the next class.
Daily Assignments	Students should split their maths workbook into daily sections, encouraging consistent study habits. This approach ensures that they engage with the concepts daily, promoting better retention and preventing them from rushing through the homework in just one or two days.
Answer Checking	Students must ensure that their answers are checked against those provided in the booklet before returning to class.
Homework Submission	Students must bring their completed homework to every class. Homework may be randomly checked by the teacher.
Maths Notebook	All students must bring their math notebooks to every class to write down concepts as they are taught. This ensures they have the concepts recorded in their notebooks, allowing them to refer back to their notes while doing homework at home if they forget what the teacher covered in class.
Clarification in Class	Students should mark any challenging homework questions for additional review. They are encouraged to ask the teacher for clarification during the next class by raising their hand. If a student is shy, parents are requested to send a written note or an email to the campus where the child studies, so the teacher can be informed about the topics that need to be explained again in class.

Implementation

All families and children are requested to review this policy upon confirming a child’s enrolment at Melbourne Tutorials.
To emphasise the importance of understanding and completing Maths homework, this policy will be prominently displayed at the entrance.

Review

This policy will be reviewed annually or as needed to ensure its effectiveness and relevance.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy.
Conclusion: By following this policy, we aim to maintain a consistent and effective homework process that supports students’ learning and development in Mathematics.

English Homework

Purpose

To provide clear guidelines for students, parents, and teachers on the expectations, submission, and review process of weekly English homework, ensuring effective learning and consistent feedback.

Scope

This policy applies to all students enrolled in English classes at the institution, their parents, and the English teaching and assessment staff.

Guidelines

Weekly Assignments	Students will complete weekly booklets containing challenging spelling and comprehension exercises. Difficult words from the booklet will be tested in the subsequent class.
Use of Sample Answers	Students are encouraged to refer to sample answers for assistance with comprehension and writing tasks to learn proper structure and grammar.
Homework Submission	Only pages marked with an upload sign are to be submitted for evaluation. The front page, serving as the evaluation sheet, must be included as it contains feedback from assessors.
Feedback Review	Parents should review feedback with their children to help them understand areas for improvement. They should encourage their child to implement these suggestions in the next assignment to enhance their performance and avoid repeating the same mistakes in future assignments.
Unchecked Homework	If homework is not checked after timely upload, parents should inform the office staff or send a polite email. The issue will be escalated to the assessor team for prompt action.
Late Submissions	Late submissions are generally not reviewed. If the delay was due to unavoidable circumstances, parents may contact the management team or send a polite email to explain the situation. The assessor will review the homework when possible.
Parental Responsibilities	Parents should organise their child’s homework folder to store all weekly booklets, allowing easy review of previous materials. Parents should also ensure the child’s Google Drive folder is properly arranged and accessible to the assessor.
Class Requirements	Students should bring completed homework to class each week, in addition to uploading it. Teachers may conduct random checks during class.

Implementation

All families and children are requested to review this policy upon confirming a child’s enrolment at Melbourne Tutorials.
To emphasise the importance of understanding and completing English homework, this policy will be prominently displayed at the entrance.

Review

This policy will be reviewed annually or as needed to ensure its effectiveness and relevance.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy.
Conclusion: By following this policy, we aim to maintain a consistent and effective homework process that supports students’ learning and development in English.

Homework Collection

Purpose

To establish a consistent and effective procedure for distributing homework when students miss classes at Melbourne Tutorials.

Scope

This policy applies to all parents and guardians of students enrolled at Melbourne Tutorials, both at the junior and senior campuses.

Procedure

Homework Collectionfor Missed Classes	If a student is absent from class or advance notice of absence has been provided, parents or guardians are responsible for collecting the homework from the relevant campus. Homework for junior campus students must be collected from the junior campus, and homework for senior campus students must be collected from the senior campus.
Distributionof Homework	Homework assignments will not be distributed via email under any circumstances unless the family is overseas and has requested online homework in writing via email. In such cases, families are requested to email a new online homework request each week after their child’s regular session is conducted.
Collection Timing	Parents or guardians can collect the homework within the same week as the absence, during the next session the student attends, or at any other suitable time. Collection must occur after the class session is done.
Contact Information	For any further questions or concerns, parents or guardians are encouraged to contact the management of Melbourne Tutorials through email.

Implementation

All families and children are requested to review this policy once the child’s enrolment at Melbourne Tutorials is confirmed.
This policy will be displayed at the entrance as a reminder to all parents and children of the homework collection procedure.

Review

This policy will be reviewed annually or as needed to ensure its effectiveness and relevance.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy

Safe Pick Up& Drop Off

Purpose

This policy outlines the procedures for the safe pick-up and drop-off of children at Melbourne Tutorials, ensuring their safety and wellbeing during these times. It clarifies the responsibilities of parents, guardians, and Melbourne Tutorials staff to facilitate a smooth and secure transition before and after class.

Scope

This policy applies to all parents, guardians, children, and staff of Melbourne Tutorials during the designated pick-up and drop-off times. It is effective throughout the duration of class sessions, within the premises of Melbourne Tutorials.

Policy

Drop-off Guidelines	Children must be accompanied to the class by a responsible adult. Parents are required to arrive at least 5 minutes before the class begins. The doors will open 5 minutes prior to the class start time to facilitate a smooth transition.
Pick-up Guidelines	Parents must be present at the pick-up area at least 10 minutes before the class ends. Prompt pick-up is encouraged as delays may cause distress and anxiety for children.
Responsibility after Class	Melbourne Tutorials’ responsibility for the children ends once the staff have escorted them to the designated pick-up area at the conclusion of the class. Melbourne Tutorials staff cannot remain responsible for the child’s supervision after class hours if they are not picked up on time.
General Safety	The area occupied by Melbourne Tutorials is shared with other entities. Melbourne Tutorials monitors children’s location within the premises only during class hours. Melbourne Tutorials is not liable for injuries or damages resulting from negligence or unforeseen circumstances occurring on or near the premises.

Implementation

Parents and guardians are required to ensure:

Timely arrival for both drop-off and pick-up.
Accompanying their child into the classroom.
Being present at the designated pick-up area before the class concludes. Staff at Melbourne Tutorials are responsible for:
Monitoring children during class hours within the premises.
Ensuring children are safely escorted to the designated pick-up area at the end of class.

If a parent or guardian is late for pick-up, Melbourne Tutorials will not be able to assume continued supervision of the child beyond class hours.

Review

This policy will be reviewed annually to ensure it remains effective and relevant. Any changes in safety protocols or operational procedures will be incorporated to maintain a safe environment for all children at Melbourne Tutorials.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy.

Make-upSession

Purpose

The purpose of this policy is to outline the conditions under which make-up classes may be arranged at Melbourne Tutorials. This ensures that our commitment to maintaining a consistent and effective learning environment is upheld while accommodating exceptional situations where a student is unable to attend their scheduled session.

Scope

This policy applies to all students enrolled at Melbourne Tutorials. It details the conditions under which make-up classes may be provided and the process for requesting and attending these sessions.

Policy

General Policy	Melbourne Tutorials does not typically offer make-up classes for missed sessions. Each student’s absence is unique, leading to different missed topics, and providing individual make-up classes for every student is impractical and challenging to manage.
Exceptional Situations	In rare cases, where a student is unable to attend their scheduled session due to a valid reason, special arrangements may be made to accommodate the student within the same week, subject to the following conditions: Request Submission: Parents must submit a request for their child to attend another session within the same week by emailing the campus where their child studies at least 3 to 4 days before the regular class time. Review and Approval: Requests will be reviewed, and if approved, the student may attend another session that week, subject to available spots due to other students’ absences. Class Attendance: On the day of the make-up session, the student will wait outside the classroom until attendance is taken. If there are vacant spots, they will be allowed to join the class.If
Sunday Sessions	Make-up classes are not available for students attending on Sundays. Since Sunday is the last day of our week, any absence on that day means missing all the sessions for that week. We complete the week’s curriculum on Sunday, and a new session starts on Monday.

Implementation

Request Process: Parents must email their request for a make-up session at least at least 3 to 4 days before the regular class time.
Approval Process: The request will be reviewed by the administration, and approval will be based on the availability of spots in other sessions within the same week.
Attendance Process: On the day of the make-up session, the student will wait outside the classroom until attendance is taken and will join if there are vacant spots.

Review

This policy will be reviewed annually to ensure its effectiveness and to make any necessary adjustments based on feedback and operational needs.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy.
Contact Information: If you have any further questions or concerns regarding this policy, please do not hesitate to contact us. We appreciate your understanding and cooperation in this matter.

Feedback and Meetings

Purpose

The Melbourne Tutorials Feedback and Meeting Protocol policy mandates that meetings with the director are primarily reserved for addressing concerns that remain unresolved through preceding measures.
Direct meetings with the director are generally not arranged unless deemed critically necessary by Melbourne Tutorials. Parents are advised to determine the necessity of a meeting by consulting the step-by-step guide included at the conclusion of this policy.

Teacher Responsibilities

Teachers commit to both educating students and assessing them with weekly written and oral exams, along with mid-term/ term end evaluations. The outcomes of these assessments are shared with parents, enabling them to closely follow their child’s educational development through prompt receipt of test results.
Should a teacher notice a student struggling in a particular area, they will notify the director. The director, in turn, will discuss this issue with the parents to tackle the identified learning gap. Additionally, the staff will reach out to the parents with any feedback or concerns that may arise.

Assessor Responsibilities

The assessors shall evaluate the English homework that is uploaded in a timely and correct manner. Only those homework submissions indicated by upload signs will be graded by assessors.
It’s crucial to understand that only timely submitted assignments will be considered for assessment, and they must be correctly uploaded in PDF format with the proper orientation, including the attached feedback sheet.

Parent Involvement in Education

English Homework	Assist your child in learning difficult spellings from the weekly readings. Ensure they complete the exercises in the weekly workbook. Guide them to use the provided answers for understanding reading comprehension tasks. Oversee the uploading of specified pages for evaluation. Encourage them to review feedback and incorporate it into subsequent homework.
Mathematics Homework	Structure the math workbook to provide daily homework assignments, fostering regular study habits. Review and confirm the correctness of the answers on the worksheet, ensuring the homework is fully completed. Make sure your child takes their homework to class, as it may be randomly inspected by the teacher.

Feedback Guidelines

Regular Updates: Students receive ongoing updates on their progress via tests and homework assessments. Direct meetings are not commonly arranged unless Melbourne Tutorials identifies an essential need. Parents should first examine the feedback from teachers and assessors.
Parent-Teacher Interaction: Staff from Melbourne Tutorials will only initiate contact with parents during pickup or drop off if there is a significant matter concerning the child’s progress that needs discussion. If the staff does not reach out, it indicates there are no concerns regarding the child.
Email Queries: Should parents require further information about a specific issue or concern not addressed by our staff or regular feedback, they are encouraged to email their questions about their child’s progress. The institute will respond to these inquiries as needed.
Meeting Arrangements: Parents who, after considering all the regular feedback and having not been approached by staff, still feel a meeting is necessary, may request one through email. Meetings are intended for issues unresolved by earlier steps and will be conducted with the director only, excluding teachers.

Conclusion

This protocol appears to focus on efficient communication, using a tiered approach.
Meetings with the director are a final step, ensuring that only unresolved or significant issues reach this level.
Please be aware that at Melbourne Tutorials, meetings are exclusively conducted by the directors. This is because our directors have an extensive understanding of the learning objectives and are responsible for gathering and analysing feedback from both teachers and assessors. They oversee student engagement on our online platform, outcomes of assessments, and remarks from assessors.
Consequently, all inquiries, discussions, and meetings related to student progress are centralised and handled solely through our esteemed directors.
Refer to the step-by-step guide for parents to assess performance.

Review

This policy will be reviewed annually to ensure its effectiveness and to make any necessary adjustments based on feedback and operational needs.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy.
Contact Information: If you have any further questions or concerns regarding this policy, please do not hesitate to contact us. We appreciate your understanding and cooperation in this matter.

Purpose

The Melbourne Tutorials Feedback and Meeting Protocol policy mandates that meetings with the director are primarily reserved for addressing concerns that remain unresolved through preceding measures.
Direct meetings with the director are generally not arranged unless deemed critically necessary by Melbourne Tutorials. Parents are advised to determine the necessity of a meeting by consulting the step-by-step guide included at the conclusion of this policy.

Teacher Responsibilities

Teachers commit to both educating students and assessing them with weekly written and oral exams, along with mid-term/ term end evaluations. The outcomes of these assessments are shared with parents, enabling them to closely follow their child’s educational development through prompt receipt of test results.
Should a teacher notice a student struggling in a particular area, they will notify the director. The director, in turn, will discuss this issue with the parents to tackle the identified learning gap. Additionally, the staff will reach out to the parents with any feedback or concerns that may arise.

Assessor Responsibilities

The assessors shall evaluate the English homework that is uploaded in a timely and correct manner. Only those homework submissions indicated by upload signs will be graded by assessors.
It’s crucial to understand that only timely submitted assignments will be considered for assessment, and they must be correctly uploaded in PDF format with the proper orientation, including the attached feedback sheet.

Parent Involvement in Education

English Homework	Assist your child in learning difficult spellings from the weekly readings. Ensure they complete the exercises in the weekly workbook. Guide them to use the provided answers for understanding reading comprehension tasks. Oversee the uploading of specified pages for evaluation. Encourage them to review feedback and incorporate it into subsequent homework.
Mathematics Homework	Structure the math workbook to provide daily homework assignments, fostering regular study habits. Review and confirm the correctness of the answers on the worksheet, ensuring the homework is fully completed. Make sure your child takes their homework to class, as it may be randomly inspected by the teacher.

Feedback Guidelines

Regular Updates: Students receive ongoing updates on their progress via tests and homework assessments. Direct meetings are not commonly arranged unless Melbourne Tutorials identifies an essential need. Parents should first examine the feedback from teachers and assessors.
Parent-Teacher Interaction: Staff from Melbourne Tutorials will only initiate contact with parents during pickup or drop off if there is a significant matter concerning the child’s progress that needs discussion. If the staff does not reach out, it indicates there are no concerns regarding the child.
Email Queries: Should parents require further information about a specific issue or concern not addressed by our staff or regular feedback, they are encouraged to email their questions about their child’s progress. The institute will respond to these inquiries as needed.
Meeting Arrangements: Parents who, after considering all the regular feedback and having not been approached by staff, still feel a meeting is necessary, may request one through email. Meetings are intended for issues unresolved by earlier steps and will be conducted with the director only, excluding teachers.

Conclusion

This protocol appears to focus on efficient communication, using a tiered approach.
Meetings with the director are a final step, ensuring that only unresolved or significant issues reach this level.
Please be aware that at Melbourne Tutorials, meetings are exclusively conducted by the directors. This is because our directors have an extensive understanding of the learning objectives and are responsible for gathering and analysing feedback from both teachers and assessors. They oversee student engagement on our online platform, outcomes of assessments, and remarks from assessors.
Consequently, all inquiries, discussions, and meetings related to student progress are centralised and handled solely through our esteemed directors.
Refer to the step-by-step guide for parents to assess performance.

Review

This policy will be reviewed annually to ensure its effectiveness and to make any necessary adjustments based on feedback and operational needs.

Acknowledgement: We appreciate your understanding and cooperation in adhering to this policy.
Contact Information: If you have any further questions or concerns regarding this policy, please do not hesitate to contact us. We appreciate your understanding and cooperation in this matter.

Child Performance Check: A Step-by-Step Guide for Parents

Please Note

At Melbourne Tutorials, our communication approach emphasises independence for students and parents. We encourage them to initially tackle concerns on their own, following our
guidelines for performance checks.
For specific concerns, we advise parents to use email communication.
This method is intended to concentrate on distinct issues they need clarification, or discussion, regarding
their child’s progress.
If preliminary steps are taken and a meeting is still necessary, please note
that at Melbourne Tutorials, only directors conduct these meetings.

Policies, Procedures And Guidelines

Respectful Interaction

Policy Statement

Objective

Scope

Guidelines

Implementation

Review

Mathematics Homework

Purpose

Scope

Guidelines

Implementation

Review

English Homework

Purpose

Scope

Guidelines

Implementation

Review

Homework Collection

Purpose

Scope

Procedure

Implementation

Review

Safe Pick Up& Drop Off

Purpose

Scope

Policy

Implementation

Review

Make-upSession

Purpose

Scope

Policy

Implementation

Review

Feedback and Meetings

Purpose

Teacher Responsibilities

Assessor Responsibilities

Parent Involvement in Education

Feedback Guidelines

Conclusion

Review

Purpose

Teacher Responsibilities

Assessor Responsibilities

Parent Involvement in Education

Feedback Guidelines

Conclusion

Review

Child Performance Check: A Step-by-Step Guide for Parents

Please Note

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